Overview

Many Quality of Life services are provided by NET. This section provides a guide to the types of issues you can bring to the attention of your NET office. Also included here is detailed information on a number of service areas that are often a priority with residents.

NET is not structured or staffed to respond to or resolve all neighborhood issues. When a resident contacts NET with such an issue, staff will make an effort to refer the resident to the appropriate City department or outside agency..

If you would like to submit a complaint regarding a specific property online, you may do so here:

http://www.cityofrochester.gov/Mayor/NET/NET_Complaint_Form.cfm